In order to publish a website or connect a newsletter to your custom domain, we may need access to your Domain Name Service (DNS) provider. DNS is the system that connects your domain name (like yourcompany.com) to the services behind it, including your website, email, and newsletter.
We recommend buying your domain through Namecheap or Squarespace Domains. They have competitive pricing, good delegation features for granting Snapmarket access, and you likely won't need any of the add-ons they offer if you're a Snapmarket Project or Partner subscriber.
If you already own a domain and it's ready to use, you'll just need to grant access to the Snapmarket team so we can configure the necessary DNS records. Unless there's a specific problem with your current DNS provider, there's no need to switch.
The process varies slightly by provider, but here are the most common ones:
Namecheap: Share access through their delegation feature, which lets you grant Snapmarket permissions without sharing your login credentials.
GoDaddy: Use the delegate access feature to invite the Snapmarket team to your account.
Squarespace Domains: Manage domain permissions through your Squarespace account settings.
If you use a different DNS provider, let us know through the support portal and we'll walk you through the steps for your specific setup.
We use DNS access to point your domain at your website (Webflow, Framer, or other platform), configure subdomains if needed (for example, a blog or landing page), set up email-related records for newsletter delivery, and configure any redirects from an old domain to a new one.
In most cases, no. Once DNS is configured, it runs in the background. If you change domain providers, add a new service that requires DNS records, or need to reconfigure something, we'll coordinate with you through the support portal.
