We are a marketing agency that partners with leaders and brands to tell their story and build a marketing system to grow their business. We help subject matter experts go from concept to content and cut through the noise with our integrated marketing system.
We build and operate your marketing system so you can focus on running your business. Instead of assembling a patchwork of freelancers and tools, you get a senior team that handles your brand messaging, website, podcast, newsletters, social media, analytics, and more, all working together as one coordinated operation.
Our approach follows a three-part framework called Story.System.Send:
Story is the foundation: your brand messaging and visual identity. Without a clear, compelling story, no marketing works, no matter how much money you put behind it.
System is the infrastructure: your website, design templates, marketing tools, and analytics that make everything run efficiently.
Send is the content: podcasts, blogs, newsletters, social posts, and other assets that carry your story to market.
We build these in order because each layer depends on the one before it.
Week 1: Discovery and onboarding. You'll receive a welcome email with a link to schedule a discovery call. We'll ask about your business, audience, and goals. We'll also set up your access to the tools you'll need, including a shared project folder, your project dashboard, and (for partners) platforms like social media management, podcast recording, and analytics.
Weeks 2-3: Story development. We'll interview the leading representative of your brand for about an hour, covering five core questions: who is your ideal audience, what market are you in, why would they buy, where are you competing, and how are you different. From there we'll draft a comprehensive messaging guide and begin shaping your visual brand identity.
Week 4: System setup begins. Once we've aligned on your story, we start building the system to support it: your visual brand and design templates, website planning, and marketing tool configuration.
The timeline varies depending on your engagement, but most partners have their foundational story and system work well underway within the first 30 days.
We practice what we call redemptive marketing, built on three principles:
Calm. We believe hurry kills quality. We work within realistic timelines, communicate asynchronously, and build slack into our systems so we can absorb the unexpected. Slow is smooth, smooth is fast.
Care. We treat your business like our own. We solve issues at a systems level so quality stays high across everything we do. When we use AI, we follow a Human-Robot-Human workflow: human input on the front end, AI processing in the middle, and human quality control on the back end.
Craft. God is in the details. Every word, every pixel matters. We take pleasure in doing excellent work and finding better, more efficient ways to deliver it.
If you ever need help, you can reach your Snapmarket team through the support portal here or at [email protected]. We're grateful to serve.
